At Herbivara, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or join our Ambassador Program.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information to provide and improve our service to you:
A. Personal Information When you purchase a product or register an account, we may ask for personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number
- Shipping and billing address
B. Payment Information We do not store your credit card details on our servers. All payment transactions are processed through secure third-party payment processors (such as PayPal). Their use of your personal information is governed by their Privacy Policy.
C. Affiliate Program Data If you register as a Herbivara Ambassador (Affiliate), we collect:
- Payment email (PayPal email) for commission payouts.
- Social media profiles or website URLs (for application review).
- Tax identification information (if required by law for payouts).
D. Usage Data We may also collect information on how the Service is accessed and used (“Usage Data”). This includes your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, and the time and date of your visit.
2. How We Use Your Information
Herbivara uses the collected data for various purposes:
- To process and deliver your orders: Ensuring you receive your herbal tea blends promptly.
- To maintain our Service: Managing your account and providing customer support.
- To manage the Affiliate Program: Tracking referrals, calculating commissions, and issuing payouts via PayPal.
- To communicate with you: Sending you order confirmations, shipping updates, and (if you have opted in) newsletters about new wellness products.
- To detect and prevent fraud: Protecting our business and our customers.
3. Cookies and Tracking Technologies
We use cookies to track the activity on our Service and hold certain information.
- Essential Cookies: Required for the operation of the checkout process and shopping cart.
- Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
- Affiliate Tracking Cookies: We use cookies to track referrals from our Ambassadors. These cookies typically expire after 30 days. If you click on an affiliate link, a cookie is placed on your device to ensure the referring partner receives credit for the sale.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our checkout service.
4. Sharing Your Data
We do not sell your personal data to third parties. We may share your information with third-party service providers only to perform tasks on our behalf:
- Payment Processors: PayPal (for secure payments and affiliate payouts).
- Shipping Carriers: To deliver your package.
- Email Services: To send order updates.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, keeping purchase records for tax purposes).
6. Your Data Protection Rights (GDPR & CCPA)
Depending on your location (European Economic Area or California), you have certain data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data (“Right to be Forgotten”), under certain conditions.
- The right to opt-out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link.
To exercise these rights, please contact us at info@https://www.google.com/search?q=herbivara.com.
7. Security of Data
The security of your data is important to us. Our website uses SSL encryption technology to protect your information during transmission. However, remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8. Children’s Privacy
Our Service does not address anyone under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from children.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.